Privacy Policy

Last updated: May 2026

The Hard Reset Protocol ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

Information We Collect

When you make a purchase or interact with our site, we may collect the following information:

• Name and email address
• Billing and payment information (processed securely through our payment provider — we never store card details)
• IP address and browser information
• Pages visited and time spent on the site

How We Use Your Information

We use the information we collect to:

• Process and deliver your order
• Send order confirmations and download links
• Respond to customer service requests
• Send occasional emails about updates or related products (you may unsubscribe at any time)
• Improve our website and offerings

Email Communications

If you purchase from us, we may send you follow-up emails related to your order and, with your permission, marketing emails about related products. Every email includes an unsubscribe link. We will never sell your email address to third parties.

Third-Party Services

We use trusted third-party services to operate our business, including payment processors and email service providers. These services have their own privacy policies and are bound by data processing agreements. We do not sell, trade, or rent your personal information to any third party for marketing purposes.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use the site. You can disable cookies in your browser settings, though this may affect some functionality.

Data Security

We implement reasonable security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing emails at any time
• Lodge a complaint with a relevant data protection authority

Children's Privacy

Our products are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, please contact us and we will promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our site after changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please visit our Contact page.